EMT Practice Test

1. Question Content...

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Question1: ______________ benefit an organization because they help to build a clear picture of what is expected.

Question2: Processes exist everywhere.

Question3: In which stage of Business Process Re-Engineering Model stakeholders come together to identify the root of the problem

Question4: What is the primary purpose of the usage of process models?

Question5: Business Analysis involves identifying key business objectives and collecting as much data and information as possible.

Question6: Why do organizations change their processes?

Question7: A good process culture is characterized by __________

Question8: The diamond symbol in flowchart process mapping means

Question9: Most processes are a blend of human interaction and IT solutions.

Question10: The balanced scorecard enables everyone within the organization to be on the same page.

Question11: What is the biggest benefit of using BPM-technologies?

Question12: Why is it important to manage an organization's processes?

Question13: When examining the role of content in your process, you need to determine if your process is

Question14: One of the most important BPM success factors is

Question15: As long as you have a vision of where your company should be, you will be successful. Sharing this vision is not important.

Question16: Aside from preventative problem solving, what-if analysis focuses on looking at variables within your process. Ask questions like:

Question17: Business process improvement (BPI) focuses on continuous process improvement.

Question18: Jidoka means error-free production.

Question19: BPM (Business Process Management) is:

Question20: Which two of the following are the Six Steps of Business Process Improvement? (Choose two.)

Question21: A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.

Question22: The biggest benefit of iterative design testing is that it allows you to test your process in a risk-free environment.

Question23: What is the job of the process owner?

Question24: Which method for process implementation and introduction does NOT belong to BPM?

Question25: Which is an essential success factor for process performance measurement and control?

Question26: Process mining is a tool that analyzes processes through event logs.

Question27: What do business processes define?

Question28: Workflow engines require a significant amount of ________ and ________ to get underway?

Question29: What is one of the primary purposes of process modeling?

Question30: Why is focused People & Change Management necessary in BPM?

Question31: In Defining Content the challenge is the _________of information or content an organization produces.

Question32: Six Sigma strives to have a process operate at 99% efficiency.

Question33: In process modeling it is beneficial if work-shop participants ____________________.

Question34: Which philosophy was primarily developed by Toyota manufacturing experts?